Paarl Garage Doors
Garage door torsion spring with the manual release cord used to open the door by hand during a power outage

Garage Door Repair & Installation · Wellington

Garage Door Motors and Load Shedding: What Wellington Homeowners Should Know

Published 12 August 2026

We see a clear pattern in Wellington during stretches of frequent load shedding: motor call-outs go up. It's rarely the motor unit itself that fails first. It's usually the control board, which takes the brunt of the power cutting on and off, and sometimes surging back on unevenly.

If your motor has stopped responding to the remote, is making a single click and doing nothing, or only works intermittently since the last outage, that's worth having checked before you assume the whole unit needs replacing. In many cases it's a board fault, not a dead motor.

There are two practical options if this keeps happening. The first is a surge-protected plug or isolator on the motor's power supply, which is a low-cost way to reduce board failures. The second is a battery backup unit, which keeps the door working automatically through outages instead of relying on the manual release cord.

Every motor also has a manual release, usually a red cord hanging near the motor rail. If your door won't open electrically during an outage, pulling this disengages the trolley so you can lift the door by hand. Worth knowing where it is before you need it in the dark.

We carry parts for the motor brands most commonly installed in Wellington homes, so a control board replacement is usually a same-visit fix once we've confirmed that's the fault.

Key points

  • Control boards fail more often than motor units during load shedding
  • A manual release cord lets you open the door by hand during an outage
  • Surge protection and battery backups both reduce load-shedding-related faults

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